Most businesses in NYC have at least some road warriors who spend much of their time out of the office and into the field. Our Phone Systems support mobility features like Find Me-Follow Me, remote IP extensions, softphones (PC, Tablet, Smartphone) and fixed / mobile convergence. Alpha Computer Group provides you with the most affordable quotes, quickest installations and quality service in NYC. Our PBX Phone Systems include all of the standard features of phone system plus Unified Communications capabilities like advanced voice messaging, instant messaging, desktop fax, drag/drop call control, multi-party conferencing and advanced IVR. Did you know? We are the number 1 VoIP Phone Systems & Unified Communications Solutions Provider in NYC.
With over 10 years of experience in the Telecommunications industry, you can rest assured that our staff will be able to take care of all of your needs. Our knowledgeable staff can guide you through the process of learning your new phone system and as well as training other your office staff. Contact us today for a free quote.
Our Business Telephone systems include analog, digital and IP (VoIP). We can design a telephony solution for business of all sizes and industries.
Looking for an ROI? Save 35% or more on your monthly phone bill. Savings like this allow companies of all sizes to invest in a phone system and have the system pay for itself over a short time.
We offer on demand support (onsite or remote) with a quick response time, and direct assistance for any and all telephone and network issues. Telephone maintenance contracts available.
Our Telephone Systems are simple to use and easy to manage. Each user can modify powerful features such as call handling, voicemail, greetings, and much more without proprietary support and assistance.
Many small businesses in NYC today are making the switch over to VoIP (Voice over Internet Protocol) business phone systems. Alpha Computer Group offers enterprise-class voice, video, data, and mobility features to small-to-medium businesses (SMBs) in NYC for a fraction of what the big box telephone systems cost. We offer hosted/cloud pbx and on premise pbx phone systems.
Video Calls and Conferencing allows everyone to work smarter. Whether you're having a voice conversation with an employee, or a discussion with another employee over video, you’ll soon see why having a phone system capable of video conferencing/calls is essential. Stop the cost of travel time and host a web video conference with employees in remote locations. Call us today for your video conferencing solution.
We are the best in NYC for VoIP phone system customizations. We have in-house programmers and administrators that can customize and support your telephone system installation. No matter how "crazy" the feature you would like to add to your phone system, we can do it. Our motto is if you can think it; it can be done. Contact us today for more information on customizing your phone sytems.
We are a structured data and network cabling installer based in NYC. We design and implement, budget friendly, voice and data networking systems around your present and future needs. We have been providing reliable Voice and Data Cabling services in the NYC and the NYC area for over 10 years. Let us architect your next network wiring project with CAT5, CAT6, fiber, low voltage, and coaxial.
Companies all over NYC are switching phone systems to an IP phone system. When your business moves to VoIP phone systems NYC, you’ve got 100+ built-in calling features enabling your business to do more. And thanks to NYC VoIP Revolution, features are built-into the phone system instead of paying for licenses and feature sets. NYC business phone systems come pre-loaded with features at no extra cost, including call conferencing, caller ID, call forwarding, auto attendant (IVR), voicemail, and more.
A voicemail system is a centralized system used in businesses for sending, storing and retrieving audio messages, just like an answering machine would do at home. Voicemail systems make a Phone System more flexible and powerful by allowing information and messages to pass between users even when one of them is not present. All of our phone systems include a voicemail system which is essential to keep external and internal communications flowing seamlessly and efficiently. Our NYC Phone Systems deliver a complete voice mail solution that incorporates Unified Communications by allowing voicemail to be forwarded to the user’s email inbox, which then can be played on your computer/tablet or smartphone.
Alpha Computer Group mobility feature enables businesses in NYC of all sizes to integrate their employees smartphones and tablets with their existing business/corporate phone system. Making it a shared extension with they're office desk ip phone. This is done securely; usually through vpn, and it is cost-effective - Not to mention more productive for your staff. Employees can BYOD (bring your own device) and stay connected from any location around the world as long as they have an internet connection. So whether your employees are on the road or snowed in at home, using our Find-Me / Follow-Me feature will allow them to have the prescense of working from the office. We know how important reachability is for you and your customers.
Are you looking for phone system support in NYC? With Alpha Computer Group's Professional Telephone Support, integrators and systems administrators can call on the expertise of the company that prides themselves on world class customer support. Our technical support team offers professional assistance with installation, configuration, and systems operation issues. We are your 1 stop technology shop for all of your IT, Telecom, and Security Needs in NYC.
CDR Reports will show you call details records like you have never seen before, centered on users and not on standalone records
Our phone systems allows a user to send his voice conversation from a telephone into a PA(Public Address) system. One-way or two-way intercom and paging as well as overhead paging systems for nursing homes and hospitals.
Alpha Computer Group offers real time collaboration via instant messaging which is part of the unified communications suite. Maintain consistent experiences with any device; PC, Mac, iPhone, iPad, Android, Nokia, and BlackBerry.
Alpha Computer Group can integrate Web Callback technology into your business website. A potential customer can enter they're telephone number on a form from within your web site. Once the form is submitted, the phone system will then ring an available agent in your office and once the agent is ready the phone system will proceed to call the customer who had just filled out the form on your website.